Taking this approach to the update process can benefit your company greatly by:
• Getting the full business value of the ongoing Microsoft Dynamics 365 feature releases
• Minimizing the risk of production downtime,
• Increasing employee satisfaction by keeping them informed of upcoming changes, and
• Maintaining compliance with the Microsoft approved update schedule
• PROD: Your live D365 production environment (Microsoft Managed Dynamics 365 environment)
• UAT: User Acceptance Testing environment (Microsoft Managed)
• TEST-ENV: A non-MS Managed environment that will be used to update the code to the latest version of Dynamics 365 and for conducting user testing
• REFERENCE-ENV: A non-MS Managed environment that will be used to refer back to for troubleshooting during or after the update, if needed
Using these environments and following the process below will afford your organization ample time to understand new features, thoroughly test compatibility, address any issues that are uncovered during testing, and apply updates to production with minimal risk of business disruption.
1) To ensure that TEST-ENV mirrors as closely to production as possible before the code update
2) To capture our reference environment snapshot
* Should functionality issues be reported during testing or after the production update, replicating the issue in this environment should provide insight into whether the update is the cause of the issue
1) TEST-ENV to other cloud hosted environments
o It is important to ensure this update is not executed until after the client has signed off on the configuration of code to limit the possibility of possible re-work
2) TEST-ENV to UAT
o The updated Dynamics 365 code is then promoted to UAT to allow for additional testing
Book a free meeting and let us have a look at your opportunities with Microsoft Solutions
600 B Street, Suite 300, San Diego, CA 92101 | (619) 483-4180 | info@avantiico.com
Discover how Avantiico helps you improve business processes, provide customers with a seamless experience and transform the way you do business.