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Avantiico Microsoft Business Applications Solutions Partner. Microsoft Inner Circle Partner

Avantiico's Privacy Policy

Effective Date: 10/22/2024

Introduction

Avantiico (“Avantiico”, “us”, “our” or “we”) operates the Avantiico Website (The “Service”)

At Avantiico, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing our website or using our services, you consent to the practices described in this policy.

Information We Collect

Personal Data

Avantiico may collect the following personal data from the Customer:

  • Contact Information: Name, email address, phone number, and other relevant contact details.
  • Business Information: Company name, role, and information related to your organization.
  • Billing Information: Payment information necessary for processing subscriptions and other transactions.
  • Usage Data: Information about how you access and use our Services, including login credentials, IP addresses, and browser types.

Customer Data

As part of the Services, the Customer may provide proprietary data, which includes but is not limited to transactional data, operational information, and business records. The Customer retains full ownership of all Customer Data.

Children’s Information

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

How We Use Your Data

Provision of Services

We use the data you provide to deliver the Services, including setting up accounts, processing transactions, and providing customer support.

Improvement of Services

We may use aggregated, anonymized data to improve the performance and functionality of our Services, including analytics, troubleshooting, and product development.

Communication

We may use your contact information to send administrative updates, service notifications, and promotional materials related to our services, with your consent.

Compliance with Legal Obligations

Avantiico may disclose your data to comply with applicable laws, regulations, or legal processes, or to enforce the terms of this Agreement.

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails to You.

Data Sharing and Disclosure

Service Providers

We may share your personal data with trusted third-party service providers who assist in delivering the Services, such as payment processors, cloud hosting providers, and support platforms. These third parties are contractually obligated to maintain the confidentiality and security of your data.

We may use Email Marketing Service Providers to manage and send emails to You.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Legal Requirements

We may disclose personal data if required by law or to respond to legal requests, such as subpoenas or court orders, or to protect the rights, property, and safety of Avantiico, our customers, or others.

Data Retention

Avantiico retains personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Customer Data will be retained for the duration of the Subscription Term and will be deleted or returned upon termination of the Agreement, unless otherwise required by applicable law.

Security

We implement a variety of security measures, including encryption, access controls, and regular audits, to protect your personal data from unauthorized access, use, or disclosure. While we strive to protect your information, we cannot guarantee the absolute security of data transmitted to or from our Services over the internet.

Links to Other Sites

Avantiico is not responsible for the practices employed by any external websites or services linked to or from www.avantiico.com, including the information or content contained within them. Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Customer Rights

As a customer, you have the right to:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete data.
  • Deletion: Request the deletion of personal data, subject to legal obligations.
  • Data Portability: Request a copy of your personal data in a machine-readable format.
  • Withdraw Consent: Withdraw your consent for data processing at any time.

To exercise these rights, please contact us at marketingit@avantiico.com

Cross-Border Data Transfers

Your data may be transferred to and processed in countries outside of your jurisdiction, including countries that may not provide the same level of data protection as your home country. By using our Services, you consent to such transfers in compliance with applicable law.

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

  • Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
  • Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
  • Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
  • Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
  • Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
  • Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

 

  • Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
  • Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
  • Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
  • Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
  • Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
  • Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, we may not be able to provide You with access to certain specific functionalities of the Service.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will notify you by revising the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically.

General Disclaimer

While reasonable efforts are made to ensure the accuracy and currency of the information provided via the internet, Avantiico makes no representations or warranties, express or implied, regarding the authenticity, accuracy, completeness, or reliability of such information. Avantiico expressly disclaims any and all warranties, including but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement, related to the content, records, and/or mapping data provided herein, or the use or interpretation thereof by any party.

Avantiico, together with its officers, agents, employees, and affiliates, shall not be held liable for any inaccuracies, errors, or omissions in the data, nor for any reliance upon, or actions taken based on, the information provided herein. Avantiico shall bear no liability for any direct, indirect, incidental, consequential, or special damages, losses, costs, or expenses, including but not limited to attorneys’ fees, arising out of or in connection with the use or misuse of the information provided. The User’s access to and use of this data shall constitute an acknowledgment and agreement that the User releases Avantiico and its officers, agents, employees, and affiliates from all claims, liabilities, and damages of any kind arising from or related to the use of such information.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Avantiico LLC
600 B St, Suite 300,
San Diego, CA 92101, USA

Phone: (619) 554-8811

Email: marketingit@avantiico.com

This Privacy Policy will help you understand how www.avantiico.com (“Avantiico”, “us”, “our” or “we”)
processes any and all data and information collected in relation to your use of our website. We are
committed to protecting and respecting your privacy. By using this website, you consent to this
Privacy Policy.

Information Collected

We collect information from visitors to www.avantiico.com through data capture forms and contact forms. We
collect your details when you email us with an enquiry. We process the personal information you have
given for the purposes of providing:

  • The information you have requested
  • Appropriate and useful communications
  • Assistance to help improve our services and your experiences

In addition to the above, we may collect information automatically about your visit to our website
through the use of Cookies or Log Files, as described below.

Cookies and Web Beacons

A cookie is a small data file which may include an anonymous unique identifier that is sent to your
browser from a website’s computers and may either be used only during your session (a “session”
cookie) or may be stored on your computer’s hard drive (a “persistent” cookie). Cookies can contain
data about user movement during the visit to the website. If your browser software is set to allow
cookies, a website can send its own cookie to you.

Cookies are a mechanism for maintaining continuity during a user’s visit to a website. They allow
data to be maintained for users’ benefit as they navigate a site. This is referred to as a “session”
or “management” cookie. These cookies go away when you terminate your visit to the website as they
are maintained only in your browser’s active memory during your session. Cookies may also be stored
on your computer so that you can be recognized by a website on subsequent visits. They are read by
the website that sent them whenever you re-visit the website. They are often used on websites that
require you to login so that you can avoid having to enter all of your login information every
visit. They may store information on your unique identifier and the areas of the website you have
visited before. These cookies are stored on your computer’s hard drive after you have left your
website visit and consequently are often referred to as “persistent” cookies.

You can configure your browser to accept all cookies, reject all cookies, or notify you when a
cookie is sent. To learn more about how to manage cookies in your web browser, please visit
http://www.allaboutcookies.org/manage-cookies/

Log Files

Avantiico follows a standard procedure of using log files. Log file information is automatically
reported by your browser each time you make a request to visit a webpage. The information collected
by log files include internet protocol (IP) addresses, browser type, Internet Service Provider
(ISP), date and time stamp, referring/exit pages and the number of clicks. These are not linked to
any information that is personally identifiable. If used, the purpose of the information is for
analyzing trends, administering the site, tracking users’ movement on the website and gathering
demographic information.

Children’s Information

In compliance with the Children’s Online Privacy Protection Rule (“COPPA”), Avantiico does not
knowingly collect any Personal Identifiable Information from children under the age of 13. If you
think that your child provided this kind of information on our website, we strongly encourage you to
contact us immediately and we will do our best efforts to promptly remove such information from our
records.

You can learn more about COPPA at http://www.coppa.org/coppa.htm.

Links to Other Websites

Avantiico is not responsible for the practices employed by any external websites or services
linked to or from www.avantiico.com, including the information or content contained within them. Our
Privacy Policy does not apply to those third-party websites or services. Your browsing and
interaction on any third-party website or service, including those that have a link on our website,
are subject to that third party’s own rules and policies. In addition, you agree that Avantiico
is not responsible and does not have control over any third-parties that you visit.

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to www.avantiico.com
with regards to the information that is shared and/or collected. This policy is not applicable to
any information collected offline or via channels other than this website.

General Disclaimer

While every effort is made to keep information provided over the internet accurate and up-to-date,
Avantiico does not certify the authenticity or accuracy of such information. No warranties,
express or implied, are provided for the content , records and/or mapping data herein, or for their
use or interpretation by the User.

Avantiico and its’ agents assume no legal responsibilities for the information or accuracy
contained in this data, including any action taken from reliance on any information contained herein
and shall have no liability for any damages, losses, costs, or expenses, including, but not limited
to attorney’s fees, arising from the use or misuse of the information provided herein. The User’s
use thereof shall constitute an agreement by the User to release Avantiico and its’ agents from
such liability.

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