Dynamics 365 for Field Service leverages advanced analytics, machine learning, and the Internet of Things to move organizations from a costly break-fix model to a never-fail service model. Built-in intelligence helps you resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences.
Harness the power of IoT to detect and diagnose problems before customers become aware of an issue.
Automatically create work orders, and schedule and dispatch technicians with relevant customer information on their devices.
Move from costly scheduled maintenance plans to just-in-time predictive maintenance, and repair, clean, or replace parts only when needed.
Transform your customer interactions with deep insights provided by artificial intelligence that guide your teams to the right business outcomes.