What are my options for an upgrade to Dynamics 365?

A business case for your Dynamics 365 upgrade

Microsoft Dynamics 365 ERP and CRM apps offer your organization endless opportunities for improving your business. The Power Platform offers a low to no–code solutions for building Omni-Channel portals.  Portals offer deep collaboration across your entire supply chain or for Customer Service. Built-in disaster recovery and scalable Azure infrastructure adds to a long list of immediate benefits and cost savings.


Learn more about your business case for your Microsoft Dynamics 365 upgrade. Build a Business Value Assessment and learn what  moving to Dynamics 365 will do for your organization.


Contact the Avantiico Business Assessment Team and explore how Microsoft Dynamics 365 apps solve your biggest business pain points.

Microsoft AX to Dynamics 365 ERP and CRM included in Avantiico's microsoft licensing services

Pick your Dynamics 365 upgrade path based on your AX version.

If your business is running earlier Dynamics versions such as Dynamics AX2012 RTM, AX2009 or AX4,  your Dynamics 365 upgrade can be accelerated using Avantiico’s D365 upgrade tools. The Dynamics 365 upgrade process and upgrade tools are linked to your application version.


A Dynamics 365 cloud migration assessment helps your team avoid common and costly pitfalls. Avoid moving obsolete Dynamics AX modifications and data forward to your new Microsoft Dynamics 365 solution.

Pick your upgrade starting point below to learn all about your options for Dynamics 365 upgrades, migrations or re-implementations.

Dynamics 365 for your entire business

Make Smarter Decisions

Improve your business using Microsoft's data-driven insights and recommendations. Get rich Analytics with the Power Platform and Power BI

Build Customer Relationships

Use Dynamics 365 CRM apps to create better customer experiences. Benefit from customer insights and Artificial Intelligence.

Integrate & Automate

Use Microsoft Flow to automate and optimize everyday task. Create custom apps using Microsoft PowerApps. It is all connected.

Unify Your Entire Business

Dynamics 365 apps unify your entire business. Connect your people, your operation processes, and data across Dynamics 365, Office 365, LinkedIn, and Azure.

AI, Mixed Reality & Cloud Tools

Benefit from all the latest Mirosoft techology advances and start using AI. Try Mixed Reality tools and mobile capabilities for rapid and consistent business innovation.

Digital Transformation Ready

Microsoft Dynamics 365 combine all the business apps you need into seamless business applications that work together on a single platform.

Dynamics 365 licensing for existing AX customers

Planning for your Microsoft Dynamics 365 Upgrade


With many new Microsoft Dynamics 365 apps including Dynamics 365 Sales, 365 Customer Service, Dynamics 365 Finance, 365 Supply Chain Management, 365 HR, your Dynamics 365 upgrade is different from your earlier AX upgrades. Some existing Dynamics AX users can benefit from Microsoft developed code and AX data upgrade tools. Other AX users can accelerate a Dynamics 365 migration using Avantiico’s Dynamics AX code upgrade tools. The Avantiico tool package also includes AX data upgrade and implementation templates. Learn more here about options across Dynamics AX versions https://www.avantiico.com/how-to-upgrade-from-microsoft-dynamics-ax2009-2012-2012r3-to-dynamics-365-for-finance-and-operations/


The standard Microsoft upgrade tools support upgrades from Dynamics AX 2012 R2 to Dynamics 365 as well as from Dynamics AX 2012 R3 to Dynamics 365. The Microsoft upgrade tools are designed to help move your AX data and relevant Dynamics AX modifications to Dynamics 365. To use the Dynamics upgrade tools you first have to implement the latest available cumulative update of Dynamics AX2012.


Get your tailored Microsoft D365 upgrade recommendations from an experienced Microsoft Dynamics 365 upgrade partner. Explore what a gradual or full upgrade to Dynamics 365 looks like for your business. With the Dynamics 365 continuous feature releases model, this could be your last Microsoft upgrade.



Microsoft Dynamics AX product support is ending now. You still have time to evaluate your Dynamics 365 upgrade options as well as the Dynamics AX to 365 licensing transition offers. Find all support dates for Dynamics AX and end-of-life dates for all versions of Dynamics AX here: https://www.avantiico.com/support/microsoft-dynamics-ax/ 

Understand how Dynamics AX users are upgraded to Microsoft Dynamics 365 users here https://www.avantiico.com/microsoft-dynamics-365/licensing

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