Turn prospects into long-lasting relationships that you can nurture with Dynamics 365 for Marketing. Increase your customer demand and enhance existing customer relationships through an all-in-one marketing platform that is connected to your CRM.
Create robust customer journeys with personalized content that moves through different channels to drive demand.
Nurture important leads with easy-to-use customer journey templates, including newsletters, event promotion, and more.
Drive more attendees to events with the built-in event management tools including a stand-alone event portal.
Empower managers with robust reporting and sharing tools that align sales and marketing teams.
Integrate with your CRM by linking Dynamics 365 Marketing with Sales Hub, offering you a seamless ecosystem that bridges gaps in your most important departments. Unify your pipeline by grouping relationship data across all channels including social media platforms, productivity tools, email, and CRM.
Empower sales and marketing representatives by offering them pre-determined step-by-step guided processes to qualify leads and response to customer needs.
Unified customer relationship data and AI-driven insights offer transparency into customer behavior and help your sales representatives gauge customer interest.
LinkedIn Sales Navigator allows your representatives seamless access to view company and personal details of a lead or contact and align them to sales opportunities.
Quickly access important information across enterprise applications, productivity tools and communication channels like Outlook, Dynamics 365, Office 365 and Teams.
Collaborate on the sales process with communication, meeting, and information-sharing functionalities available to both departments.
Trigger follow-ups with Power Automate and use Microsoft Forms Pro to capture more information and gather feedback on the buyer experience.
Use Relationship Assistant to guide the team to take the next best action based on powerful AI.
In August of 2019, Microsoft announced that Dynamics 365 for Sales would be gaining a number of new features, to be released from October 2019