In this article, I discuss the benefits of using a Business Value Assessment (BVA) when evaluating ERP software.
The Business Value Assessment (BVA) for a new Microsoft ERP or CRM solution is a method which defines the value and business gains as a result of adding or eliminating specific product or service. The value can include tangible dollar benefits from improvements and savings as well as intangible value adds with the ultimate goal of moving the business forward lockstep with its vision.
The client’s involvement in the Microsoft ERP and CRM BVA process is crucial. With executive sponsorship it makes it possible to identify and quantify current high cost issues, explore solutions to current major business challenges, and glean insight to their overall vision. Collaboration is key to the success of the analysis to achieve a practical, achievable, objective assessment.
To conduct a Microsoft Business Value Assessment for example for a Microsoft Dynamics 365 Supply Chain Management or Dynamics 365 Finance , below are the critical elements used for baselining.
The Avantiiico Microsoft Dynamics BVA team and consultants use the above elements to design the interview and Microsoft solution exploration process leading to your tailored Microsoft ERP and CRM business value assessment.
Note: The methodology should be aligned and tied to the business objective
Senior business solutions consultants provide practical examples of how achievable business process improvements can be delivered with standard Microsoft ERP or CRM features in line with client objectives and growth plans. It would be quantifiable in areas of growth, savings, time saved etc. It will state:
All three metrics are important to measure; especially the last two. Delaying an implementation may or may not be beneficial depending on the current state of the company; same goes for the cost of not going through with the implementation. But analyzing all three will give an objective & practical picture to the client.
In conclusion, going through a Business Value Assessment as preparation for your Microsoft ERP implementation or Microsoft Dynamics upgrade is effective not only for companies to justify the cost and value of implementation of an ERP or CRM solution. The Avantiico business value assessment also helps provide a clear understanding of calculation driven priorities covering high value features, modules across relevant Microsoft apps and the timeline for the Microsoft implementation.
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