Understanding AR Automation in Dynamics 365 Finance

Learn the benefits of using AR automation in Dynamics 365 Finance and how it simplifies the accounts receivable process.

Aaron Klein

Aaron Klein


In this blog post, we explore the benefits of Accounts Receivable (AR) automation in Dynamics 365 Finance. Specifically highlighting how AR automation can help your organization improve their financial operations.

From invoicing to payment processing, accounts receivable can be time-consuming and prone to manual errors. Microsoft Dynamics 365 provides invaluable automation tools to help businesses streamline their accounts receivable processes in the cloud. In addition Dynamics 365 Finance provides end-to-end workflows, automates invoice creation, tracking, and dunning processes.

What is Accounts Receivable?

Accounts receivable is the money owed to a company by customers for goods or services that have already been sold but not yet paid for. AR is a vital part of a company’s assets and reflects its financial stability in terms of payments. The process of managing accounts receivable involves several components. They include generating invoices, keeping track of payments as well as taking action on any overdue payments. Therefore efficient management of AR results in improved cash flow and minimizes the risk of non-payment. In other words, it helps your company receive payment for its products or services in a timely manner.

Interested in learning more about A/R? Read: Streamlining Your Accounts Receivable Process With Automation

An accounts receivable process is essential for businesses to ensure that customers are paying their invoices on time. According to the National Federation of Independent Business, businesses with a well-managed accounts receivable process tend to experience lower levels of bad debt, improved cash flow and increased profitability. Additionally, research conducted by the Association of Chartered Certified Accountants shows that in 2017, the average cost of bad debt was 1.7% of turnover for Small and Medium Enterprises. Hence businesses should prioritize their receivables process to reduce the risk of bad debt.

Benefits of Automating Accounts Receivable

There are many benefits to automating your companies accounts receivable process. Highlighted below are some of the most important:
Automating your accounts receivable process can help your organization by reducing the amount of time it takes to process invoices. Likewise it decreases the possibility of errors while improving cash flow.

Understanding Dynamics 365 Finance

Dynamics 365 Finance is a cloud-based financial management and enterprise resource planning (ERP) solution. It is designed to help businesses streamline their financial processes, manage inventory and supply chain, and improve operational efficiency. With its real-time analytics, robust reporting capabilities, and customizable dashboards, Dynamics 365 F&O provides insights and visibility into the financial performance of an organization. It also helps automate repetitive tasks, reduce manual data entry, and minimize errors, freeing up time for more strategic activities.
Additionally, its modular design enables businesses to add or remove functionalities as their needs evolve, making it a scalable and flexible solution for organizations of all sizes. In short, 365 Finance and Operations is a comprehensive solution that provides a 360-degree view of a business’s financial and operational performance, helping organizations make informed decisions and drive growth.

How Accounts Receivable Works Within Dynamics 365

Accounts receivable is an important component of a business financial management. It plays a vital role in keeping track of customer payments. Dynamics 365 offers a robust accounts receivable module that integrates seamlessly with the rest of the system. This makes it simple to manage customer payments and balance the books.
The accounts receivable module automates the invoicing process, generates statements, and tracks payments to ensure that customers are up-to-date with their accounts. Additionally, it provides real-time visibility into customer payment history and allows for the creation of custom payment plans, ensuring that businesses have the tools they need to manage their cash flow effectively. With accounts receivable automation in Dynamics 365, businesses can streamline their financial processes and make informed decisions, ultimately leading to improved financial performance.

Key Features of AR Automation in Microsoft D365 Finance

Microsoft Dynamics 365 module automating accounts receivable includes the following key features:

Automated Invoicing

Credit and collections management

Cash application and receipt management

Customer account management

Dispute Management

Reporting and analytics

D365 Finance reporting dashboard

How Using AR Automation within D365 Drives Growth

Improved Cash Flow Management – With accounts receivable automation within Dynamics 365’s businesses can quickly and easily manage customer payments, reducing the risk of late payments and improving cash flow. Real-time access to customer payment history allows for data-driven decisions, ensuring that businesses have the information they need to manage their finances effectively.

Streamlined Invoicing and Payment Processes – The automation capabilities of Dynamics 365’s accounts receivable module streamline the invoicing and payment processes, freeing up valuable time and resources that would otherwise be spent on manual tasks. This enables businesses to focus on more strategic tasks and drive growth.

Improved Customer Relationships – The ability to create custom payment plans in Dynamics 365’s accounts receivable module helps businesses to accommodate their customers’ payment needs, ultimately improving customer relationships. This leads to increased customer satisfaction, repeat business, and positive word-of-mouth referrals, all of which drive growth.


In conclusion, the accounts receivable module within Microsoft Dynamics 365 Finance is a powerful tool that streamlines the accounts receivable process and improves overall efficiency. With its advanced features such as automated invoicing, cash application, and dispute management, your organization can increase accuracy, reduce manual errors, and free up time to focus on more strategic initiatives.

By utilizing this solution, your company can improve their cash flow, increase customer satisfaction, and gain better insights into their Accounts Receivable process. Overall, Microsoft Dynamics 365 Accounts Receivable Automation is a valuable investment for to enhance your organizations financial operations.

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