Power Apps Portals

Extend access to your organization data from any app in the Microsoft Dynamics 365 suite over the web to your vendors, partners and clients, while maintaining full access control using out-of-the box templates, or create your own from the scratch. Power Portals is a low-code website platform with out-of-the box authentication that easily integrates into the Dataverse. Previously only available as a Microsoft Dynamics 365 Customer Engagement Apps add-on, Power Portals are now offered on a standalone basis with a free 30-day trial.

What are Power Apps Portals

Power Portals is a low-code website platform with out-of-the box authentication that easily integrates with Dataverse. Previously only available as an add-on, it is now offered as a standalone product and starts as 30-day free trial.

The following portal templates are available and could be customized and provisioned almost instantly:

Community Portal with self-service and assisted features, forums, blogs, polls, knowledge articles and ability to submit service tickets
Customer Self-Service Portal is similar to above but is more self-service centered
Employee Self-Service Portal
Partner Portal has the same functionality as the Community Portal above, but is more partner-oriented
Customer Portal is synced with the Dynamics 365 Supply Chain Management App for order processing and invoicing

If none of the templates suite your organizational needs, a low-code Portals Studio allows for building a website from scratch in portal from blank option.

Why Use Power Apps Portals

Availability
The portal is available outside of business hours so your clients, vendors and partners can continue doing business with you 24/7/365
Bypass the call center
Providing portal users with ability to self-service is known to reduce call center load by 50 – 90%. Moreover, a customer could be granted access to the areas of information the live agent is not allowed to see.
Fast and easy to build
The out-of-box functionality, native Dataverse integration and ability to quickly customize enables for a fast deployment of the portal.
Native integration with other Microsoft solutions
Display user-specific reports from Power BI, trigger a flow built with Power Virtual Agents , store user data in Azure Blob or Sharepoint – the possibilities indeed are endless.
Embedded security
It is important to note the granular level of the security that exists in Power Apps Portals due to Dataverse: you can set permissions for a user, team, organization or account on a per-column level.

Use Cases for Power Apps Portals

Free 30-day Trial of the Portals

Currently Microsoft is offering a free trial of Power Apps for individual and development use under the community license. It allows for building unlimited number of apps and includes Dataverse, It also allows building one portal from blank even if you don’t have licenses for the relevant Dynamics 365 products.

On creation, the portal is provisioned in a Development Environment and is, by default, a 30-day free trial. It has complete functionality of a Production Portal and is accessible to external and internal users via the link you pick on creation.

After the trial is over, the portal is suspended for 7 days. It can be converted to Production environment at any time during the Trial or Suspension periods. If not converted, the portal is automatically deleted.

On conversion to Production, the portal is no longer free and requires your organization to obtain appropriate license. It remains free for external users as long as your organization has paid for the access.

Explore your opportunities
with Power Apps Portals

Licensing costs

Portals are provisioned without a license needed for external users. The access is charged to the organization, providing the portal. Authenticated external users (those with a login and password tied to a security role) are consuming a per-login allowance available in different tiers. Multiple logins with the same credentials over the 24-hour period count as a single login. Portal use rights are included in the Power Apps license for the internal users. Please view our Power Platform Licensing page for more details.

$ 200 Per 100 logins

$ 100 Per 100,000 Page Views

$ Free* *requires Power Apps license